shy
Child Safety Standards
Zero tolerance for CSAE
The shy mobile application — listed on Google Play as shy — maintains zero tolerance for child sexual abuse and exploitation (CSAE).
This prohibition includes, without limitation:
- Any sexual depiction, solicitation, or endangerment of minors
- Grooming of minors
- Sharing, requesting, offering, or distributing child sexual abuse material (CSAM)
- Any other conduct that sexually exploits children
Posting, requesting, offering, or facilitating CSAE or CSAM through shy is strictly prohibited and may result in content removal, loss of access, preservation of records as required by law, and reports to law enforcement and competent authorities.
Addressing CSAM
When we obtain actual knowledge of CSAM or other CSAE on shy, we take appropriate action in line with these standards and applicable law, including removing the content, restricting or terminating access, and reporting confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) or the relevant regional or national authority.
In-app reporting
shy provides an in-app mechanism for users to report child safety concerns, including suspected CSAE or CSAM. Users can also report by email using the contacts below.
Compliance with child safety laws
shy complies with applicable child safety laws and regulations. We maintain processes to review reports, remove prohibited content, and report confirmed CSAM to NCMEC or the appropriate authority for our region.
Age
shy is not intended for users under 13. The CSAE prohibitions on this page apply to all use of the service.
Child Safety point of contact
Designated contact for Child Safety / CSAM prevention practices and notifications related to the shy app:
To report suspected CSAE involving shy, you may also email support@joinshy.app with the subject line CSAE report, and include enough detail for us to investigate (for example, what you saw and approximately when).
These standards apply to the shy app, this website, and related services we operate. See also our Privacy Policy and Terms of Service.